All your IT needs delivered seamlessly

through IT Exchange

Get your work delivered through our network of world-class IT service providers, selected through online bidding, sign agreements digitally and manage your outsourced work, all on one integrated platform.

POST Post your requirements online or let us call you. Our team of experts will collaborate with you to understand your needs. Even if you haven't outsourced previously, our process helps elicit your requirements comprehensively.
BID We search our global network of certified* IT service providers to arrive at a shortlist, invite bids from the shortlisted providers and compare proposals to finalize a service provider for you..
*Learn more about IT Exchange Service Provider Evaluation.
CONTRACT Once the provider is finalized, we pick from one of our comprehensive legal agreement templates to expedite contracting.
*Learn more about IT Exchange Pricing.
IMPLEMENT Use our collaboration platform to track and manage the project effectively with automated alerts. IT Exchange experts manage the project so you get on time schedules within the promised budget.
*Learn more about the IT Exchange Project Monitoring Plus services.
CLOSE Review your deliverables and close the project through a moderated sign-off process. Our metrics based assessment ensures that closure happens only when all of your specified requirements are met.

IT Exchange aims at delivering maximum benefits to you. We manage your outsourced work and seamlessly deliver on all of your IT needs using our integrated platform.

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What do IT Exchange Services cost? IT Exchange services cost depends on the requirements shared for the particular project. The project cost is derived by comparing & considering proposals from multiple providers to ensure a best price.
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How will I be billed for the project? Depending on the nature of project, the deliverables to be produced and the duration, you will be either billed monthly or based on the project milestones achieved.
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What happens if I have more than one project? For more than one project request, IT Exchange will be happy to work out a special pricing for you. One of our advisors can help.
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What if I am not fully satisfied? IT Exchange is committed to the success of your project. Our service providers are selected post a rigorous evaluation process to ensure high quality deliverables. We have a near 100% success rate in delivering projects. In case you are not fully satisfied with the work, we will transition it to another Service Provider at no additional charge.

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IT Exchange Project Delivery involves robust project monitoring, ongoing quality checks & assessment to produce high-quality outcomes

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What are the checks in place to ensure successful project delivery? We assign a Project Manager for your project who ensures that you get regular updates on deliverables and information about open issues and risks. Our platform sends you automated reminder alerts and notifications for all necessary approvals.
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What are the various types of project you work on? IT Exchange is technology agnostic and has a large network of partners with expertise across a very broad spectrum of technologies. We have executed projects in the areas of Mobile and Web applications, Big Data, Product Development, UX and UI design, BI & Data Warehousing and many others.
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What software development processes do you follow? We follow the agile software development processes with short sprints to address any changes needed at the earliest possible. Further, we realize that QA and testing is an integral part of software development and not a phase that starts when all coding is completed. Testing and coding are done incrementally and interactively in each sprint so that quality is baked into the software delivered.
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What is your engagement model? IT Exchange provides flexible engagement models to our Buyers. We work on both Outsourced development/ support as well as Staff Augmentation models. We can create independent teams or augment your existing teams to deliver the work for you.
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What is the size & duration of a typical project? IT Exchange project team sizes range between 2 people and 10 people. Some projects are fixed scope and price while others are Time & Material. Projects typically have durations between 3 and 9 months but ongoing support continues for longer periods.

We ensure that you have access to the best-in-class IT service providers from across the world. All our service providers are subjected to a rigorous, 3-step evaluation process.

INITIAL SCREENING

All service providers are screened through an exhaustive assessment questionnaire.

DETAILED EVALUATION

Selected service providers are subjected to detailed evaluation on parameters such as technology capabilities, geographic footprint, employee policies, commercial terms.

ONSITE ASSESSMENT

The IT Exchange team carries on an onsite evaluation of service providers to ensure that all our partners have world-class capabilities to effectively deliver business-critical services.

We rate service providers on the basis of the assessment. The ratings are strictly adhered to while awarding projects. Our evaluation is not one-off. Service providers are evaluated on an ongoing basis and are provided with regular feedback to ensure continuous improvement. The ongoing rating of service providers is based on your feedback, ensuring that you only have the highest quality of partners to work with.

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