Tag: CRM
by Sanjeev Kapoor 14 Apr 2021

Hyperautomation: The Basics you need to Know

Hyperautomation is, without doubt, one of the most popular trends of our time. The term...
by Sanjeev Kapoor 18 Dec 2020

Customer Centric Processes: From CRM to Customer Data Platforms

It is very commonly said that successful companies listen to the voice of their...
by Sanjeev Kapoor 09 Dec 2020

Robotic Process Automation: A Driver for Cost-Efficient...

Robotic process automation (RPA) is one of the most trending technologies of our time,...
by Sanjeev Kapoor 03 Mar 2020

Seven Development Directions for the Smart ERPs of the Future

Enterprise Resource Planning (ERP) systems have always been at the heart of the...
by Sanjeev Kapoor 28 Jan 2020

How can Cognitive Computing improve your Marketing Efficiency?

Nowadays, Artificial Intelligence (AI) is presented as a threat to most employees. It is...
by Sanjeev Kapoor 16 Sep 2019

Enterprise Applications Suites: Elevating SMBs Productivity

For more than three decades enterprises have been using IT systems in order to...
by Sanjeev Kapoor 02 Sep 2019

Business Intelligence Tools in the Big Data Era

At the dawn of the fourth industrial revolution, data is considered one of the most...
by Sanjeev Kapoor 10 Jun 2019

Royalty Free: What does it mean for SMBs?

Knowledge intensive industries are very much dependent on the proper use of Intellectual...
by Sanjeev Kapoor 22 Mar 2019

Beyond SaaS: The Next Generation of Cloud Services

Ten years ago, the advent of cloud computing introduced a radical shift in the way we...
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