During our relationship with IT Exchange we've been super impressed with their organization, communication, and their ability to deliver their work timely and accurately.
Colleen, Marketing Mgr, Sparx Hockey
ABOUT THE BUYER
The Buyer is a global consumer goods firm, selling an award winning, in-home, ice hockey skate-sharpening machine.
Buyer was challenged with the integration of their e-commerce platform and their inventory management system. They needed to automate the entire process from purchase to shipment. They also wanted to enable their customers with commercial calculators to help them recognize the economics of buying a skate sharpener.
HOW IT EXCHANGE HELPED
IT Exchange analyzed the Buyer’s specifications and offered them a pilot project. This project was executed by high grade engineers with vast experience in ecommerce customization and implementation of inventory management systems.
Presently, IT Exchange owns the complete maintenance and enhancement of their eCommerce platform. We manage the project and provide clear visibility through well-defined milestones, regular project reports and review discussions.
Reduced manual intervention by automating the communication between the ecommerce platform and inventory management system
Created and implemented online calculators for customers, helping them asses their savings
Implemented their Affiliate functionality and Landing pages resulting in more customer traction
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